We aim for perfection and complete customer satisfaction. If we don't get it right the first time, we'll do everything we can to fix it.
Our garments are hand made and cut from fabric to your exact size and shape. If it doesn't fit first time, we'll adjust your measurements and send a replacement.
We use premium materials, highly skilled tailors and have a strict quality control process. If there's any issues with the garment within 12 months of purchase, we'll hand tailor another and ship it to you.
If you've placed an order but need to change something, please speak to our team within 24 hours so we can ensure it's adjusted prior to being tailored.
While we don't offer refunds for change of mind, if the fit is not right, we will remake a garment for you. If it's still not right, then we will arrange a refund. Just chat to our support team.